Your personal information is handled with care at Quad88. This Privacy Policy explains what data we collect, why we collect it, and how it is protected throughout your time on the platform.
Quad88 operates the online casino and sports betting platform at quad88.vu, serving players across the Philippines. We are committed to protecting the personal information of every player who uses our platform, whether they are accessing the website, the mobile site, or the Quad88 app.
This Privacy Policy describes how Quad88 collects, uses, stores, and protects your personal data. It also outlines your rights as a player and how you can exercise them. Please read this policy together with our Terms and Conditions and Responsible Gaming Policy, which together form the full agreement between you and Quad88.
By creating an account and using the Quad88 platform, you acknowledge that you have read and understood this Privacy Policy.
Quad88 collects personal information in two ways: information you provide directly, and information gathered automatically when you use the platform.
Information you provide:
Information collected automatically:
We only use your personal data for purposes that are necessary to operate the platform and provide you with a safe, personalised experience. The table below summarises the key uses:
| Purpose | Data Used |
|---|---|
| Account registration and login | Name, email, mobile number, password hash |
| Identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits and withdrawals | Payment method details, transaction records |
| Fraud prevention and security | IP address, device data, login history |
| Customer support | Account details, support messages |
| Platform improvement | Anonymised usage and session data |
| Responsible gaming monitoring | Betting activity, session frequency |
| Promotional communications (opt-in) | Email address, game preferences |
We do not use your data for automated decision-making that produces legal effects without human review. We do not build profiles for sale to advertisers or data brokers.
Quad88 does not sell your personal data. We only share data with third parties where it is strictly necessary and under the following circumstances:
Quad88 does not share your personal data with marketing companies, data brokers, or any third party for commercial purposes outside the scope listed above.
All third parties that process data on our behalf are required to handle it securely and only for the purposes we specify. We do not permit them to use your data for their own marketing or unrelated purposes.
Quad88 uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the platform is being used. These help us deliver a smoother, more consistent experience across visits.
The types of cookies we use include:
Most browsers allow you to manage cookie settings. You can choose to block non-essential cookies through your browser preferences. Note that disabling essential cookies will affect your ability to log in and use the platform normally.
Quad88 takes the security of your personal data seriously. We apply multiple layers of protection across the platform:
While we do everything reasonable to protect your data, no online system can guarantee absolute security. You are also responsible for keeping your Quad88 login credentials private. If you believe your account has been compromised, contact our support team immediately through your account dashboard.
Quad88 will never ask for your password via email, live chat, or phone. Any message requesting your password is not from us.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable legal, regulatory, and operational obligations. Transaction records and KYC documents are typically retained for a minimum period in accordance with anti-money laundering requirements.
When data is no longer needed and no legal obligation requires its retention, we securely delete or anonymise it. If you request account closure, we will process the deletion of your personal data subject to any mandatory retention obligations that apply at that time.
As a Quad88 player, you have the following rights regarding your personal data:
To exercise any of these rights, contact our support team through your account dashboard or refer to the FAQ page for guidance. We will respond to requests within a reasonable timeframe. Some requests may require identity verification before we can proceed.
Quad88 is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under this age. Age verification is a required step during account registration and KYC.
If we discover that an account belongs to a person under 21, we will immediately suspend the account and delete the associated data in accordance with our policies. If you are a parent or guardian and believe a minor has registered on Quad88, please contact our support team right away.
Quad88 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When material changes are made, we will post the updated policy on this page with a revised date and, where appropriate, notify registered players via email or an in-platform notice.
Continued use of Quad88 after the effective date of any update means you accept the revised policy. If you do not agree with the changes, you should stop using the platform and request account closure.
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach our support team via live chat from your account dashboard. You can also find answers to common questions on the FAQ page.
For written enquiries regarding your privacy, contact us at: [email protected]
Security and transparency are built into every part of the platform.
Every connection between your device and Quad88 is encrypted with SSL. Whether you are logging in from Manila or Cebu, your data stays private in transit.
Identity checks protect both you and the wider player community. KYC ensures that accounts are held by real, eligible players and that withdrawals reach the right person.
Every login can be protected with a one-time password sent to your registered Philippine mobile number. This adds a second layer of security beyond your password.
Quad88 does not sell your personal information to advertisers, data brokers, or any third party for commercial gain. Your data is used only to operate and improve the platform.
You can request access to your data, ask for corrections, or request deletion at any time. Our support team is available to process these requests through your account dashboard.
We keep your data only as long as necessary. Once an account is closed and all legal retention periods have passed, your personal information is securely deleted or anonymised.
We built Quad88 with transparency in mind. Create an account knowing exactly how your data is handled — securely encrypted, never sold, and always under your control. Ready to play?